Week 13 Tutorial

The last Communication and Organization tutorial was on the discussion regarding the temporary shut down of Qantas airline. Due to the different media releases and many other differing opinions and reviews that I have read, I was confused as to the real truth behind the issue until this tutorial. The union were not the ones who wanted to shut the airline down, rather it was Qantas themselves who did this, as they did not want to give into the unions demands. This involved the Diversity theory learnt in Communication and Organization, as the Qantas employees each had their individual characteristics, and had different work skills that required different communication methods. This topic can relate to the Decision-Making process theory as well when it comes to Qantas downsizing their workforce. This is because the workforce in Qantas was seen as an example of the utilisation of the Machine Metaphor, where the employees were replaceable. What Qantas did was to replace current employees with new employees with just half the current employee’s wages. By doing so, the CEO of Qantas earned more by cutting down the cost, which in the meantime caused conflicts between the airline and the public, as they questioned Qantas’s ethics.